Terms & Conditions

Definitions

Agreement: The proposal, contract, terms and conditions, and any supporting documents that collectively govern the cooperation between the client and our company.
Client Materials: Any information, content, graphics, files, documentation, images, text, or other resources supplied by the client for project purposes.
Deliverables: The services, work products, and materials that our company agrees to provide under the agreed scope of work.
Company Resources: Any software, frameworks, source code, applications, methodologies, systems, utilities, templates, fonts, inventions, or other assets developed, owned, or utilized by our company. This includes architecture, layouts, navigation systems, and functional components.
Final Deliverables: The completed versions of deliverables supplied to the client following completion of the agreed work.
Project: The services and activities performed under the agreement entered into between the client and our company.
Services: All services described within the proposal, agreement, and associated documentation.
Third-Party Materials: Any externally sourced materials used within the project, including stock images, illustrations, software components, plugins, licenses, or similar resources.

Development Services

Our company shall provide the services outlined in the approved proposal and agreement, in accordance with the agreed project schedule and milestones.

Proposal / Scope of Work

All proposals issued by our company shall remain valid for 30 days from the date of delivery to the client. If a proposal is not accepted during that period, our company may revise or update the proposal before issuing a replacement version.

Compensation

Additional Costs: Expenses relating to third-party services, including hosting, software subscriptions, licensing fees, or similar services, shall be billed separately from project fees.
Expenses: Project expenses incurred while providing services shall be charged to the client at cost.
Fees: The client shall pay all agreed fees and applicable taxes in accordance with the project plan.

Payment

Invoices: Invoices are payable within 5 days of receipt. Any additional costs or expenses shall be identified separately where applicable.
Payment Schedule: Payments shall be made according to the milestones and payment structure defined within the project documentation.

Changes to Project Scope

Change Requests: Requests to modify the agreed scope of work must be submitted in writing. Our company shall review such requests and provide details regarding any effect on project costs, timelines, or deliverables within 5 working days.
Minor Changes: Changes representing less than 20% of the total project budget, or otherwise considered minor by our company, shall be billed at standard hourly rates. Any resulting adjustments to project schedules shall be communicated. Additional fees arising from such changes shall not be restricted by previously provided estimates.
Major Changes: Changes exceeding 20% of the project value, or substantially altering the agreed requirements, shall require a revised proposal. Work relating to such changes shall not commence until approval has been received.
Acceptance of Proposals: Any revised proposal should be approved within 14 working days. If approval is not provided within that period, our company shall not be required to undertake the proposed additional work.

Delays

Client Delays: The client shall provide approvals, information, content, and project requirements within reasonable timeframes. Delays caused by the client may result in corresponding extensions to project deadlines.
Delays by Our Company: If circumstances within our control affect project delivery schedules, we shall notify the client promptly by email.
External Delays: Events beyond the reasonable control of either party shall not constitute a breach of the agreement. Such events may include labor disputes, governmental actions, terrorism, natural disasters, flooding, fire, war, or similar circumstances. Project schedules may be adjusted accordingly.

Evaluation and Acceptance

Testing: Deliverables shall be reviewed and tested using commercially reasonable procedures and generally accepted industry practices before submission.
Approval Periods: Following delivery, the client shall have 7 working days to review the submitted work. Any rejection must include written details explaining the identified issues. Our company shall have 14 working days to address such issues. Revised deliverables shall then be subject to an additional 7-working-day review period.

Client Responsibilities

The client agrees to:

Supply materials suitable for use within the project unless otherwise agreed.
Review and proofread all submitted content prior to delivery.
Make decisions relating to third-party providers, software, services, or integrations within reasonable timeframes.

Accreditation and Promotion

Accreditation: Unless otherwise agreed within the proposal, our company may include an accreditation hyperlink within completed deliverables.
Promotion: Our company may showcase completed work within portfolios, presentations, case studies, websites, marketing materials, and similar resources for professional and promotional purposes.
Promotional Approval: Neither party shall unreasonably refuse permission to reference their involvement within a completed project. References may include links to relevant websites where appropriate.

Confidential Information

Information identified as confidential by either party shall be protected by the receiving party and shall not be disclosed to third parties without authorization. This obligation shall not apply to information already known by the receiving party or lawfully obtained from an unrestricted source.

Relationships

Agents: Where third-party contractors assist in project delivery, our company shall remain responsible for the affected deliverables.
Exclusivity: Nothing within the agreement requires either party to maintain an exclusive business relationship. Both parties remain free to engage with other companies, clients, contractors, or service providers.
Independent Contractor: Our company operates as an independent contractor and determines the manner in which services are delivered. Nothing within the agreement creates an employment relationship, partnership, agency relationship, or joint venture. Work completed by our company shall not be considered “work for hire” under applicable copyright laws.

Liability

Services are provided on an “as is” basis unless expressly stated otherwise within the agreement. Our company shall not be responsible for losses, damages, claims, or costs arising from the use of its services. Any liability shall be limited to the amount paid by the client under the agreement.

Rights for Work Produced

License: Following full payment, the client shall receive a perpetual, worldwide, non-exclusive license to use the deliverables in their approved form. Deliverables may not be modified, redistributed, extracted, or used to create derivative works without prior written authorization from our company.

Support Services

Warranty Periods: Where reasonably required, our company may provide maintenance, correction, or update services relating to deliverables. Unless otherwise agreed, such services shall be billed at standard hourly rates. Any warranty shall become void if deliverables are modified by a third party.

Our company reserves the right to amend these Terms and Conditions at any time. Continued use of the website or services following publication of revised terms shall constitute acceptance of the updated version.